PEARL RIVER GREY JACKET

DELIVERY FEES & TIMING
Standard
• Fee: Complimentary for all orders
• Delivery Timing: 3-5 business days from the time you receive Delivery confirmation email
Exceptions:
o If a standard order is placed on a Friday or over the weekend, the earliest it will ship is Monday
o Additional validation may be required for all orders and can delay delivery


Express
• Fee: £20 | Complimentary for orders over £2,000
• Delivery Timing: 2-3 business days from the time you receive the Delivery confirmation email
Exceptions:
o If an order is placed on a Friday or over the weekend, the earliest it will ship is Monday
o Additional validation may be required for all orders and can delay delivery


Premium
• Fee: £30
• Delivery Timing: 2 business days, delivered before 10:30 AM (order by 12 PM. Orders placed after 12 PM will be processed the following business day)
Exceptions:
o Orders placed after 12 PM, on the weekend, or during holidays will be processed the following business day
o This service is unavailable for some postcodes
o Additional validation may be required for all orders and can delay delivery


Collect in Store
• Fee: Complimentary for all orders
• Delivery Timing: 2 business days
• How to Collect in Store: 2 business days
• Notification: You will receive an email and text message notification confirming when your order is ready to be collected from the store


• To collect your order from a store, you will be required to show:
1. Confirmation e-mail
2. Official photo ID (passport or driving license)
3. Payment card used for the order
You can also book an appointment to collect your item.
• Exceptions:
o If a standard order is placed on a Friday or over the weekend, the earliest it will ship is Monday
o Additional validation may be required for all orders and can delay delivery


o If someone else is collecting on your behalf, please make sure the bring:
1. Confirmation email
2. Letter of authorisation that permits this person to collect on your behalf
3. Official photo ID (passport or driving license) of the purchaser
4. Official photo ID (passport or driving license) of the person collecting
5. Original method of payment or PayPal confirmation
o The store will keep your order for 15 days, after which your order will be cancelled and returned, and your original method of payment will be refunded (except for personalised items)
Adam Baksh Ready-to-Wear Products
• Fee: Please allow up to 8 – 12 weeks for delivery of these personalised products
• Delivery Timing: 2-3 business days from the time you receive the Delivery confirmation email
• Exceptions: Express, Overnight and Same Day delivery is not available. Additional validation may be required for all orders and can delay delivery


Please Note
• All orders containing a ready-to-wear item and an item of another category will be shipped in 2 parcels; you will receive 2 tracking numbers that might lead to different delivery times
• Our delivery courier is UPS. Delivery estimates are indicative only and subject to the acceptance and approval of your order. Working days are defined as Monday to Friday 8am to 6pm, excluding public holidays in the UK.